Noteable service ongoing access issue incident - 30/09

Incident Report for Noteable

Resolved

This incident has been resolved.

Posted Sep 30, 2024 - 16:20 BST

We believe that Noteable is fully restored.
We are continuing to monitor performance.

Posted Sep 30, 2024 - 09:59 BST

We have identified an ongoing issue impacting access to the service, causing notebook server shutdowns. This is being urgently investigated.

Posted Sep 30, 2024 - 08:38 BST

The service is being monitored and considered at risk.

Posted Sep 27, 2024 - 17:50 BST

We are continuing to investigate this issue.

Posted Sep 27, 2024 - 14:45 BST

We are continuing to investigate this issue.

Posted Sep 27, 2024 - 14:26 BST

There is a network incident that may impact access to Noteable for users. We are currently investigating this issue. Apologies for any inconvenience.

Posted Sep 27, 2024 - 11:41 BST

This incident affected: Website Access, Notebook Launch Page, and Notebook Cluster.